Privacy Policy

1. Introduction

DataCrafted ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

Information You Provide

• Account Information: Name, email address, and password when you create an account
• Payment Information: Billing details processed securely through Stripe
• User Data: Data files you upload for analysis
• Communications: Messages you send to our support team

Information Collected Automatically

• Usage Data: How you interact with the Service
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and pages viewed

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your data and generate analytics
• Send you important updates about the Service
• Respond to your inquiries and support requests
• Improve and optimize the Service
• Detect and prevent fraud or abuse

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

User-uploaded data is processed in-memory when possible and stored encrypted at rest. We do not access your data except as necessary to provide the Service or as required by law.

5. Data Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate the Service (e.g., hosting, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and associated data
• Export your data
• Opt out of marketing communications

7. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how you use the Service. You can control cookie settings in your browser.

8. Third-Party Services

The Service may integrate with third-party services. These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect information from children under 16.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service or sending you an email.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@datacrafted.com.